Privacy Policy


This Privacy Policy sets out how we collect, store and process personal data about you and the other members of your group when you use or book a holiday on (our website). Any information submitted by you (the buyer) for creating an account and completing a transaction, or addressing any customer service issues are strictly confidential. We don’t share this information with anyone. All your data is encrypted using the Secure Socket Layer (SSL) technology. We do not store credit card details. We do not share customer details with any 3rd parties.

How We Collect Data

We collect data that you enter on our website or you give us on the telephone.

What Information Do We Collect?

We collect the following information when you book a holiday on our website or the telephone. Guest names, home address, email address, home and mobile telephone numbers, holiday dates.

About Cookies

Most websites you visit will use cookies to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). Cookies do lots of different jobs, They let you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site. For example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in. Some websites will also use cookies to enable them to target their advertising or marketing messages. These could be based for example, on your location and/or browsing habits. e.g. Brundall in Norfolk, Norfolk Broads Self Catering, Norfolk Broads Cottage. Cookies may be set by the website you are visiting (‘first party cookies’) or they may be set by other websites who run content on the page you are viewing (‘third party cookies’).

What Is A Cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server. Only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier, the site name and some digits and numbers. It allows a website to remember things like your preferences or what’s in your shopping basket. It can provide anonymized tracking data to third party applications like Google Analytics.

What To Do If You Don't Want Cookies To Be Set

This site uses cookies. Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies. You can even delete cookies that have already been set, but you need to be aware that you might lose some functions of that website. The most effective way to block cookies is to disable them in your browser. We suggest consulting the Help section of your browser. This website About Cookies offers guidance on cookies for all modern browsers.

Your Rights

You can request us to provide you with the personal data that we hold on you at any time. You can also request the data to be corrected or removed.