During the Government lockdown, the following terms will apply in addition to our standard terms and conditions. After the lockdown has been lifted by the Government our standard terms and conditions will apply.
Any holiday booked directly on our website at Swallowdale Holiday Home that is affected by the Covid-19 lockdown can either be moved to another date in the future or a full refund will be issued.
If a holiday date is moved the difference in price will either be refunded or will have to be paid.
We are asking customers NOT to pay their balance at present. We will contact you nearer the time of your holiday when we know if it can go ahead.
By not paying your balance by the due date, we guarantee this will not affect you receiving a full refund of your deposit if the country is in lockdown.
If you have any questions, please don't hesitate to contact us.